Delivery & Returns
Because your self-care should arrive with ease.
📍 Where We Deliver
We currently offer delivery within Qatar only.
Whether you're in central Doha or relaxing in Lusail or Al Wakrah, we’ll make sure your order is handled with care and delivered to you.
🌍 We’re working on expanding to the GCC soon — stay tuned!
⏳ Delivery Timelines
Doha & surrounding areas: Most orders are delivered within 1–3 business days.
Remote areas (e.g., Al Khor, Al Shahaniya): Deliveries may be scheduled once a week, typically on Saturdays.
💸 Shipping Fees
| Location | Shipping Fee |
|---|---|
| Within Doha (e.g., Al Mansoura, Msheireb, Pearl, Al Sadd, West Bay, Al Rayyan, Najma, Al Thumama, Al Hilal, Madinat Khalifa, Al Dafna, Bin Mahmoud, Al Aziziyah) | QAR 10 |
| Outside Doha (e.g., Umm Salal, Al Kharaitiyat, Al Shahaniya, Lusail, Al Wakrah, Al Wukair, Mesaieed, Al Khor) | QAR 20 |
Not sure which zone you're in? Just drop us a DM on Instagram @iloveme_qa or email hello@ilovemeqa.com — we’re happy to help!
🔄 Return & Replacement Policy
Because your health and safety matter — and due to the personal nature of our self-care products — we currently do not accept returns or exchanges, unless the item you received is damaged or incorrect.
💔 Damaged or Faulty Items?
If your order arrives damaged or defective, we’re here to help.
Please contact us within 7 days of receiving your order at:
📧 hello@ilovemeqa.com
Include:
-Your order number
-A clear photo of the item
-A short description of the issue
We’ll review your case and, if eligible, send you a free replacement.
⚠️ Important Notes
-We do not accept refunds for change of mind or used items.
-This policy applies to orders placed through ilovemeqa.com only.
-Requests made after 7 days from delivery may not be eligible.