Delivery & Returns
Because your self-care should arrive with ease.
📍 Where We Deliver
We deliver all over Qatar ✨
From central Doha to Lusail, Al Wakrah, Al Khor, and everywhere in between — your order will reach you safely and with care.
⏳ Delivery Timelines
Most orders are delivered within 1–3 business days.
For same-day delivery, please place your order before 2 PM (except Fridays — our team’s day off).
💸 Shipping Fees
| Location | Shipping Fee |
|---|---|
| Zone A: Doha & Nearby Areas (including Umm Salal, Al Shahaniya, Lusail, Al Wakrah, Al Wukair, & etc) | QAR 10 |
| Zone B: Al Khor, Mesaieed, Ras Laffan, Al Shamal & Dukhan | QAR 30 |
Not sure which zone you're in? Just drop us a DM on Instagram @iloveme_qa or email hello@ilovemeqa.com — we’re happy to help!
🔄 Return & Replacement Policy
Because your health and safety matter — and due to the personal nature of our self-care products — we currently do not accept returns or exchanges, unless the item you received is damaged or incorrect.
💔 Damaged or Faulty Items?
If your order arrives damaged or defective, we’re here to help.
Please contact us within 7 days of receiving your order at:
📧 hello@ilovemeqa.com
Include:
-Your order number
-A clear photo of the item
-A short description of the issue
We’ll review your case and, if eligible, send you a free replacement.
⚠️ Important Notes
-We do not accept refunds for change of mind or used items.
-This policy applies to orders placed through ilovemeqa.com only.
-Requests made after 7 days from delivery may not be eligible.